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New sales agent training typically covers a variety of topics, including:

  1. Product knowledge: Trainees learn about different types of insurance policies and how they work, including life and health insurance.
  2. Sales techniques: Trainees learn how to identify and qualify potential customers, and how to make effective sales presentations.
  3. Customer service: Trainees learn how to build relationships with clients and how to provide excellent customer service.
  4. Technology and software: Trainees learn how to use various software programs, such as customer relationship management (CRM) systems, that are commonly used in the insurance industry.
  5. Industry trends and developments: Trainees learn about current trends and developments in the insurance industry, such as emerging products and technologies.

In summary, the training covers the necessary knowledge, skills that an insurance agent should know to be successful in their career.

Agency scripts and other materials can be accessed here. (https://drive.google.com/drive/folders/1cNQbaQfEAv6rR5gkUR2BpbNyRmB733Lu)


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